Archive for the ‘Examples’ Category

If You Deliver Value, They Will Come

August 21, 2015 2 comments

AuthorIt’s not an easy thing to be the office new hire. At least not for me. I was always the new kid in school and I really was not a fan of it. New place, new faces, new ways of doing things. You’ve been there….you leave a company and an industry that you had been immersed in for a long time – in my case 14 years- to join one where you are “the new guy”. Generally I find a proposition like this about as appealing as your average root canal. But if you want to grow in your career in today’s corporate world, sometimes change is necessary.   Read more…

The Back to School Opportunity

August 14, 2015 1 comment

AuthorAs I type this, my son has just rolled out of bed and is getting ready for his second day of school. Yep, Thursday the 13th of August and dude is preparing for day number two of school. I grew up in Wisconsin (I do love cheese if that thought just popped into your head) and by law, school could not start until after Labor Day because the states tourism industry needed the teen labor force to close out the summer. Regardless, kid one needed help with homework last night and kid two had me review a writing assignment and college essay draft in preparation for a Monday first day of school (kid two is a planner and as organized as they come – kudos to you kid two!).

So, who cares.   Read more…

Wanna get away…. from bad service and extra fees?

August 7, 2015 Leave a comment

AuthorIt came to my attention this past week while booking airfare with my fiancé, Zach (four weeks from now my husband… whoa), that shopping around is a lot of work. For the past six years or so, my family and I have been traveling down to St. Augustine, FL for Christmas to spend the week with my brother, play golf, walk the beach, and really just get away from the dreaded Midwest cold. While Zach and I usually drive, we decided this year we’re going to spend a few extra bucks and fly. Although we’ll be spending more money, what we’ll really gain is time and convenience. Read more…

I Already Miss Summer

AuthorI was doing some yard work last weekend when I saw something that freaked me out a little bit. There was a single bright red leaf on the maple tree in my front yard. In the fall, this tree is spectacular – it literally looks like it’s on fire when the leaves change color! But the thing that bothered me now was the realization that our summer would be ending pretty soon. Read more…

Welcome back my friends to the show that never ends

July 24, 2015 1 comment

AuthorI will admit one of my dirty little secrets… I LOVE being on show site! Nothing ever goes as planned; but that’s part of the fun. Thinking quickly, solving problems, broken overhead sprinklers, popcorn machines catching fire, rotating booths 180 degrees, yep I love it all! Read more…

A Square Beyond Compare

July 17, 2015 2 comments

AuthorFor those outside of St. Louis there is a local pizza chain that uses a tag line that is “The Square Beyond Compare”. The company, Imo’s – (I want to give proper credit to the catch phrase) makes St. Louis style thin crust pizza and they do not cut it into traditional wedges, but squares, hence the slogan.

Read more…


July 10, 2015 1 comment


Do you walk the walk, better yet does your entire organization?

I apologize in advance as my story telling abilities are far from compelling and/or engaging enough to pull you to the edge of your seat or have you hanging on my every word. I also may have left off a few colorful verbs, nouns, pronouns or adjectives out, strictly for reducing word count only.

We all at one point in time or another have experienced a situation or customer service meltdown similar to the one below:   Read more…


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