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Talking Tech – Intro

June 7, 2013 3 comments

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Hello all! For those of you who I haven’t worked with in the past (a small percentage I’m sure as I’ve worked with the majority of our client base over the years), my name is Keith Simpson and I am the Supervisor of the Graphic Support (or Tech Support) department. I’ve been a member of the team at Optima for 8 years and a Supervisor of the Graphic Support department for roughly 5 of them.This is the first installment of the “Talking Tech” blog that I will be writing from time to time, and also my first foray into blogging as a whole, so please bear with me! The goal of this “address” is to share with you graphic-related tips or upcoming changes that could affect you and your business. This would include template adjustments, procedural changes, or any general information about the ever-evolving print industry. Make sure you subscribe to our blog so you can be in the know on all template or sizing changes as they happen.
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Categories: Optima

Are you lookin’ for trouble?

January 13, 2012 Leave a comment

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…BECAUSE WE ARE! During my time here at Optima (a long 7 years in the biz) the word “evolution” comes to mind. When I started here many many moons ago, Tech Support wasn’t HALF as in-depth and detailed as we are now. We were just the pre-flighters, and pre-flighting was what we did.

Over the years, I’ve seen some odd things when it comes to customer artwork. Have you ever seen blue turn to green for no reason?

Nowadays, we get so in depth with your artwork, we can almost always find something that might make us say “huh?” The important thing is Read more…

Categories: Optima
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